Dog Collar with Bow

At Oh! Pet LoversWe work with love and responsibility so that both you and your furry friend receive your products quickly, safely and without complications.

🚚 Shipping

• National coverageWe ship all over the country.

• Delivery timesYour order will arrive within 2 to 5 working daysdepending on your location.

• Follow-up: We will send you a tracking number so that you can track your order at all times.

• Safe, pet-friendly packagingWe use friendly, safe packaging with that special touch that will make your furry one happy.

🔄 Returns and exchanges

We know that sometimes something may not go as expected, so we want to give you peace of mind:

• You have up to 5 calendar days to request an exchange or refund from the date of delivery.

• Eligible productsWe accept exchanges for size or reference in products such as necklaces, beds, toys and accessories, as long as they are unused, with tags and in their original packaging.

• Non-returnable productsFor hygiene and safety reasons, we do not accept returns on snacks, opened products, personal care, wellness or customized products..

• Return costsShipping costs for returns or exchanges are at the customer's expense, except if the product arrived damaged or was our mistake.

• Refunds: Upon receipt of the returned product and verification of its condition, the refund will be made in the form of a voucher or a refund, as the case may be.